The mission of the Office of Business Operations is to service the academic and administrative management of NEOUCOM through a network of qualified professionals who provide efficient and effective business process services and solutions, focused on departmental needs and College-wide objectives.  Business Operations coordinates and manages such services as purchasing, procurement cards, risk management, printers and copiers, design and printing services, and campus security services.

The Office of Business Operations has values and beliefs that are based on the principles of respect, integrity, service and commitment (RISC).

Respect

• Personnel are well trained and encouraged to realize their full potential;
• they have pride in the operations and in NEOUCOM; and
• their relationships are based on trust and loyalty in which care and concern are the habits applied in encounters with each other and those they serve.

Integrity

• Personnel act fairly, ethically and honestly in all situations.

Service

• Personnel know whom they serve and what services are needed;
• they provide quality operations that are a preferred-choice for students, faculty, staff and the general public;
• they practice flexibility and creativity to enhance service, and they prepare prior to the delivery of service; and
• they have recognized program of quality service and accountability and are aware that communication among operations is a key factor to enhance quality.

Commitment

• Personnel have process reviews and efficiencies in place to ensure that operations are performed in the best manner and at the lowest possible cost; and
• they have appropriate and necessary r egulations, policies and standards identified, understood and practiced.

To contact Business Operations, please call (330) 325-6353, fax (330) 325-7943, or e-mail pkg@neoucom.edu. Business Operations is located at 4209 State Route 44, P.O. Box 95, Rootstown, OH  44272.